Single Window System

Driven by the Department of Commerce & Industries with support from Chhattisgarh Infotech Promotion Society (CHiPS), the Single Window System (SWS) Chhattisgarh is a next-generation digital platform that unifies over 70 industrial services across departments including Industries, Labour, Boilers, and Power. It enables investors to apply for registrations, approvals, and incentives through a single portal, eliminating redundant paperwork and physical visits.

The platform offers SLA-driven approvals, mobile-based inspections, multilingual access, and secure API integrations for seamless service delivery. Integrated modules such as Udyam Aakanksha registration, production certification, and structured grievance handling ensure faster clearances and better interdepartmental coordination.

With its modular design, dashboard-based monitoring, and investor-centric features like document reuse and OTP-secured login, SWS has significantly enhanced transparency, efficiency, and investor confidence—positioning Chhattisgarh as a business-friendly industrial hub. Read the full case study to see how this platform is transforming Ease of Doing Business.

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