Citizen Services Citizen Services

Offering

Best-in-class features that enable dialogue between citizens and governments

Contact Centre

Citizen Communciations

Sourcing citizen feedback to enhance public service delivery

Grievance & Feedback Management System

Citizen Communciations

Manage & Control grievances and suggestions from registration to resolution.

Omnichannel Grievance Redressal System

Citizen Communciations

Transparent and real-time grievance management that builds and enhances G2C...

Case Studies

We have worked in the space of citizen services since last two decades and have seen the transition from redundant processes to more acceptable ones.

Chief Minister’s Grievance Cell (CMGC)

The grievance management system facilitates expeditious redressal of...

Contact Centre

A centralized feedback management system enabled with a cloud-based...

Mo Sarkar

This integrated platform for citizens’ feedback enables Government...

Urban Institutional & Infrastructure Deve...

An end-to-end automation system leverages the improved institutional...

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