Privacy Policy

YOUR PRIVACY IS IMPORTANT TO US

Last Updated: 20-Jan-2026

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or fill out a form on www.csm.tech/africa or any Africa-specific pages operated under the CSM Tech Africa brand (the “Site”).

CSM Tech Limited, operating under the brand name CSM Tech Africa, and also referred to as CSM, CSM Technologies, or CSM Tech (“we”, “us”, or “our”), is committed to respecting your privacy and protecting your personal data.

This statement outlines our privacy practices regarding the Personal Information we collect and store about you through this website, and the information you provide when you fill out forms, request information, case studies, job opportunities, or other resources on our Site.

INFORMATION WE COLLECT

For the purposes of this Privacy Policy, “Personal Information” means any information that identifies or can reasonably be linked to an identifiable individual.

Personal Information You May Provide

We may collect the following information:

  • Name
  • Job Title
  • Organization / Company Name
  • Contact details, including email address and phone number
  • Demographic information such as location, preferences, and interests
  • Information relevant to customer surveys, inquiries, or service requests
  • Information submitted through job applications, career portals, or alumni engagement forms

Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device (“Device Information”), including:

  • Web browser type and version
  • IP address
  • Time zone
  • Pages viewed and time spent on the Site
  • Cookies or similar tracking technologies installed on your device

Technologies Used

We collect Device Information using the following technologies:

  • Cookies: Data files placed on your device to enhance user experience and analytics. For more details, please visit: https://www.csm.tech/africa/cookie-policy
  • Log Files: Track website activity, including IP address, browser type, referring/exit pages, and timestamps.
  • Web Beacons, Tags, and Pixels: Electronic files used to analyze website usage and improve performance.

When we refer to “Information We Collect”, it includes both Personal Information and Device Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use your Personal Information to:

  • Improve website usability, performance, and maintenance
  • Understand how visitors use different parts of the website
  • Identify you when you submit forms or requests
  • Respond to inquiries, requests, or communication
  • Provide access to relevant content based on your preferences
  • Process recruitment, career, and alumni-related requests through designated portals
  • Comply with legal, regulatory, or contractual obligations

DISCLOSURE OF YOUR PERSONAL INFORMATION

We do not sell, rent, or trade your personal information.

We may share your Personal Information only when necessary:

  • With our subsidiaries, group companies, or branch offices
  • To fulfill the purpose for which you provided the information
  • For purposes disclosed at the time of collection
  • With your explicit consent

We may also disclose your information:

  • To comply with applicable laws, regulations, court orders, or government requests
  • To enforce our agreements, policies, or terms of service
  • To protect the rights, property, or safety of CSM Tech, our users, or others

DATA ACCURACY & YOUR CHOICES

If you believe any information we hold about you is incorrect or incomplete, you may contact us to request correction or update.

  • You may restrict the collection or use of your Personal Information in the following ways:
  • You may choose not to submit Personal Information when prompted
  • You may withdraw consent for marketing communications at any time by contacting us

DATA SECURITY

We have implemented appropriate technical and organizational measures to protect your Personal Information from accidental loss, unauthorized access, misuse, alteration, or disclosure.

However, transmission of information over the internet is not completely secure. While we strive to protect your data, we cannot guarantee absolute security. Any transmission of Personal Information is at your own risk.

CHILDREN’S PRIVACY

Our Website is not intended for children under the age of 13.

We do not knowingly collect Personal Information from children under 13. If we become aware that such information has been collected without verified parental consent, we will delete it promptly. If you believe we may have collected information from a child, please contact us using the details below.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or regulatory obligations.

The latest revision date will always be displayed at the top of this page. We encourage you to review this policy regularly.

CONTACT US

For questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact us at:

CSM Tech Africa
3rd Floor, Office Suite No. 2
Western Heights, Karuna Road Nairobi, Kenya
Email: kenya@csm.tech

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