Case Study
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<p>The Urban Institutional and Infrastructure Development Program (UIIDP) is an integrated digital governance platform developed by CSM Technologies for the Ministry of Urban Development and Infrastructure, Government of Ethiopia, to strengthen the institutional performance of Urban Local Governments. The solution digitizes planning, financing, monitoring, and implementation of urban infrastructure and services across federal, regional, and city levels, replacing fragmented manual processes with streamlined digital workflows. </p><p>Enabling performance-based grants, real-time reporting, and audit-ready processes across 117 cities, UIIDP improves transparency, accountability, and efficiency in urban service delivery. The platform establishes a scalable foundation for sustainable urban development, improved governance outcomes, and inclusive local economic growth.</p>

The Challenges

The Challenges

Rapid and unplanned urbanization strained institutional capacity, infrastructure delivery, and service governance in cities.

The Solutions

The Solutions

UIIDP digitizes urban planning, finance, monitoring, and service delivery through an integrated MIS platform.

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