Enabling authorities to respond effectively to a public health crisis

The 21st century has proved to be a wake-up call for public health authorities globally. The continuous emergence of infectious diseases, often without sufficient warning, from the natural environment poses a constant threat to travel, trade, and livelihoods. In spite of advancements in technological innovations (such as vaccination), there’s a lot of uncertainty around the timing and behaviour of diseases.

A disease like plague, often considered as a relic of the past, re-emerged in Madagascar in 2017 disrupting trade with nine other countries. No one had ever heard of SARS before it erupted in the Asian economies in 2013 with a mortality rate of as high as 10%. After 24 localized outbreaks, the transmission of Ebola in 2014 cut through the borders of multiple countries in Western Africa and took the shape of an epidemic. And now there is COVID-19. As old microbes come back and new microbes get added to the list, a strategy to manage epidemics is the need of the hour.

CSM’s Epidemic Response & Management Suite is a one stop solution for enabling concerned authorities (public health administration, disaster management agencies or multi-lateral agencies supporting epidemic response) to capture and use data to effectively tackle the epidemic. The most prominent use cases include:

  • Registration & Contact Tracing: Identifying and tracking suspect virus carriers& tracing their contact history to find the vulnerable & high risk population
  • Sample Collection & Testing: Capturing health profiles of citizens who have submitted samples, lab results & inventory status of testing kits
  • Enforcement of Guidelines: Checking citizens’ compliance with quarantine, self-isolation or social distancing norms
  • Critical Case Management: Providing emergency assistance to health infrastructure (testing, quarantine, hospital, transportation) to critical cases
  • Asset Management: Managing check in & check out, tracking the capacity and utilization of assets (hospitals, quarantine centres, testing facilities)
  • Migrant Management: Managing entire migrant lifecycle – registration, contact tracing, border entry, access to quarantine, skill mapping
  • Dashboard & Visualization: Real time analysis & representations of critical performance indicators in epidemic management
  • Modelling & Predictive Analytics: Strengthening preparedness by modelling infection trends & forecasting the need for infrastructure during infection peaks
Amidst enhanced trade, mobility & urbanization, it is very likely that the next virus too will spread fast & far. Even though predicting the nature & source of the virus may be difficult, tech enabled early detection & agile response mechanisms can help in arresting the transmission in the initial stages & providing enough time to mobilize health infrastructure for treating the infected.

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