Automation of Government Functions - CSM Technologies Automation of Government Functions - CSM Technologies

Offering

CSM’s suite of solutions brings in process efficiency and optimize the performance of the government through automation & digitization. This not only helps in transforming government-citizen relationships but enhances the confidence of the citizens in the government machinery.

Grant Management System Offering - Government Functions

Facilitating results oriented fund utilization for efficient economy.

Contact Centre Offering - Government Functions

Sourcing citizen feedback to enhance public service delivery

Labour Welfare Scheme Monitoring System Offering - Government Functions

Facilitating creation of centralized worker database for effective policy & scheme implementation and monitoring .

Asset Registration System Offering - Government Functions

Identify potential conflict of interest & prevent impropriety in conduct of public affairs.

Contractor Database Management System Offering - Government Functions

Expedite license issuance via a single, centralized database of contractors.

Project Monitoring System Offering - Government Functions

Gain full control of projects and manage resources efficiently.

E-File Tracking System Offering - Government Functions

An ICT platform for speed & transparency in government communication.

EMuster Roll Platform (EMRP) Offering - Government Functions

Ensuring timely disbursal of wages for social security & empowerment of labour force

ETendering System Offering - Government Functions

Secure, interactive and transparent end-to-end tender lifecycle management for procurement of goods and services

Integrated Beneficiary Management System Offering - Government Functions

Facilitate effective delivery of the social protection programs

Epidemic Management System Offering - Government Functions

Enabling authorities to respond effectively to a public health crisis

Integrated Legal Monitoring System Offering - Government Functions

Enabling better governance via fast disposal of cases.

Grievance & Feedback Management System Offering - Government Functions

Manage & Control grievances and suggestions from registration to resolution.

Social Registry Offering - Government Functions

A one-stop data repository to identify and authenticate beneficiaries for government schemes

Omnichannel Grievance Redressal System Offering - Government Functions

Transparent and real-time grievance management that builds and enhances G2C relations

SDG Compliance Offering - Government Functions

Tracking Performance on SDG Indicators with Technology

DocoVault Offering - Government Functions

DMS: One Stop Solution to Harness the Power of Easy Access to Information

Timber Traceability Solution Offering - Government Functions

Ensuring Sustainable Forest Management Through Digitalization

Aid Information Management System Offering - Government Functions

Making Aid Management Easier with Efficient Monitoring and Data-driven Decision-Making

Cooperative Management Information System Offering - Government Functions

An end-to-end Information tracking process of cooperatives and their activities

Total Offerings: 20

Case Studies

We have worked in the space of digital governance since last two decades and have seen the transition from redundant processes to more acceptable ones; and how with each passing year it has become bigger and better.

Case Study

Grant Management System

Research & Innovation Grant Management System is a web based application that facilitates National Council for Science and Technology (NCST) to process the application, evaluation, sanction and monitoring of research funds in a systematic, efficient & secure way...

Case Study

Social Registry Information System (SRIS)

The SRIS automates the survey household data collection and management in a centralized system.

Case Study

Chief Minister’s Grievance Cell (CMGC)

The grievance management system facilitates expeditious redressal of citizens by the CM Office of Odisha through social media listening tool that helps to act on actionable posts and measure the performance, deviation & efficiency of the service delivery system.

Case Study

Disclosure of Asset Registration System (DARS...

An Online Asset Registration system implemented by Federal Ethics and Anti-Corruption Commission (FEACC) has revolutionized the whole process of asset declaration by government officials and public representatives in Ethiopia & encouraged transparency.

Case Study

Go Care

A centralized monitoring system facilitating better insights into CSR planning and effective implementation for equitable growth. It enables better collaboration between governments and industries to revamp the design and delivery of CSR schemes.

Case Study

Go Smile - Centralized Inspection Management ...

A centralized industry inspection management system promoting transparency & ease of doing business.

Case Study

Integrated Beneficiary Management System

A unified platform implemented for Productive Safety Net Programme (PSNP), Ethiopia facilitates effective implementation of the social protection programs by identification of right beneficiaries, program targeting & monitoring for equitable distribution of resource...

Case Study

Mo Sarkar

This integrated platform for citizens’ feedback enables Government of Odisha to have greater insight into their sentiments while expediting grievance redressal with increased efficiency, accountability and transparency.

Case Study

Project Monitoring System

The centralized monitoring tool & unified database facilitates transparency in the project implementation process for greater productivity and effective outcome. This has been successfully implemented for Bihar Medical Services & Infrastructure Corporation Ltd.

Case Study

Contact Centre

A centralized feedback management system enabled with a cloud-based experience solution equipped with facilities like call recording, IVRS, automatic call distribution, outbound dialer and AI-chatbot ensures real-time interaction between citizens and government to deliv...

Case Study

AID Information Management System

An end-to-end Automated API Integrated System implemented to coordinate, monitor & and harmonize donor activities.

Case Study

Cooperative Management Information System

An end-to-end tracking process of cooperatives and their activities in a manner that will guarantee efficiency, transparency, and simplification.

Case Study

Grant Management System

Research & Innovation Grant Management System is a web based application that facilitates National Council for Science and Technology (NCST) to process the application, evaluation, sanction and monitoring of research funds in a systematic, efficient & secure way...

Case Study

Social Registry Information System (SRIS)

The SRIS automates the survey household data collection and management in a centralized system.

Case Study

Chief Minister’s Grievance Cell (CMGC)

The grievance management system facilitates expeditious redressal of citizens by the CM Office of Odisha through social media listening tool that helps to act on actionable posts and measure the performance, deviation & efficiency of the service delivery system.

Case Study

Disclosure of Asset Registration System (DARS...

An Online Asset Registration system implemented by Federal Ethics and Anti-Corruption Commission (FEACC) has revolutionized the whole process of asset declaration by government officials and public representatives in Ethiopia & encouraged transparency.

Case Study

Go Care

A centralized monitoring system facilitating better insights into CSR planning and effective implementation for equitable growth. It enables better collaboration between governments and industries to revamp the design and delivery of CSR schemes.

Case Study

Go Smile - Centralized Inspection Management ...

A centralized industry inspection management system promoting transparency & ease of doing business.

Case Study

Integrated Beneficiary Management System

A unified platform implemented for Productive Safety Net Programme (PSNP), Ethiopia facilitates effective implementation of the social protection programs by identification of right beneficiaries, program targeting & monitoring for equitable distribution of resource...

Case Study

Mo Sarkar

This integrated platform for citizens’ feedback enables Government of Odisha to have greater insight into their sentiments while expediting grievance redressal with increased efficiency, accountability and transparency.

Case Study

Project Monitoring System

The centralized monitoring tool & unified database facilitates transparency in the project implementation process for greater productivity and effective outcome. This has been successfully implemented for Bihar Medical Services & Infrastructure Corporation Ltd.

Case Study

Contact Centre

A centralized feedback management system enabled with a cloud-based experience solution equipped with facilities like call recording, IVRS, automatic call distribution, outbound dialer and AI-chatbot ensures real-time interaction between citizens and government to deliv...

Case Study

AID Information Management System

An end-to-end Automated API Integrated System implemented to coordinate, monitor & and harmonize donor activities.

Case Study

Cooperative Management Information System

An end-to-end tracking process of cooperatives and their activities in a manner that will guarantee efficiency, transparency, and simplification.

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