Land use is crucial for the economic, social, and environmental advancement of the country. Investment competitiveness & Ease of doing business (EoDB) both are the prime necessity for the State and the Investors that highly rely on the Land Management Ecosystem. The cumbersome manual process including numerous government authorities at various stages of the investor journey results in the implementation of an automated Land Management System. UNCTAD's World Investment Report 2022 shows that global foreign direct investment (FDI) grew 64% in 2021, reaching nearly $1.6 trillion. And the fact that 68% of the world population is projected to live in urban areas by 2050 (UN) depicts massive urbanization. The figures create the urgency for any country to stay high on the EoDB indicator to attract investors for development. This not just reinforces countries to reinvent themselves by improving their existing business standards and process to make them more investor friendly through a set of predetermined parameters, but also make way for multidimensional economic growth. Among these land management system is one of the crucial and key yardsticks with a feature of an end-to-end digitalized process.

Converting from manual to online processes, preparing a timeline to give clearances, preventing delays, etc. are some of the areas that define the role of technology intervention in Ease of Doing Business. Finally, it shows the use of an online system to curb unauthorized practices and speed up the process of doing new business in any country and initiatives taken by the government.


Previously, countries face challenges due to improper management and lack of transparency in the land allotment process. A robust land management system is implemented to make the system more convenient for the government and the investors. ICT implementation helps the investors effectively manage their land-related activities by providing transparency and discouraging corruption. In such a system, remotely located information is integrated virtually through the GIS system and is delivered to the user through a user-friendly interface with real-time information. 

Challenges before Implementation of Integrated Land Management System: 

  • Processes were delayed and inconveniences were caused for the approvals from the state authorities due to manual operation.
  • There was no accountability in the system due to a lack of tracking or monitoring of the system.
  • Turnaround time from land allotment to no-objection was higher than the expected time
  • Lack of transparency in the system resulted from a communication gap between stakeholders at different levels of transactions with the government. So, there was limited understanding of long-term benefits associated with changes in Land practices. 

ILMIS: Integrated Land Management Information System 

ILMIS is implemented to enhance the efficiency of the current land services provided by the city government. The system is a centralized highly secured, and robust Integrated Land Management Information system. This is a potentially transformative solution for the investors as it eases the process to provide a seamless user experience in availing services. ILMIS offers paperless & contactless transaction that helps in lessening the burden of multiple points of interaction with land administration and development authorities. 

The system is integrated with the repository of land banks that provides information on different types of lands like, vacant, developed, and developing lands, easily available for the investors. The GIS mapping of the land bank allows real-time information about the availability of industrial land and resources that enable the investors to finalize the location of industries without visiting frequently the land locations or offices of land-owning companies. The system offers a fully automated process for land approvals to acquisition with the following modules given below.

ILMIS Functional Modules:  

  • User Management: This module shall allow the users to create various types of users using the system. 
  • Project Management Information System (PMIS): A comprehensive system deployed to initiate, execute and track the management of projects and land allocation  
  • Document Management System (DMS): This repository is used for documentation, and management and saves all land documents digitally.
  • Reporting and Analysis: This provides insight into an organization’s activities via data visualization, dashboards, and analytics. 
  • E-tendering: This makes the procurement procedure less cumbersome as this eases documentation and communication that improves transparency and cost reduction. 
  • E-Service, Information, and Collaboration: Facilitates increasing customer awareness and makes the service transparent via a communication channel. 
  • Mobile Application: This gives 24/7 real-time access to critical data and enables interaction with the system in a remote location. 



  • ILMIS builds a transparent and accountable mechanism for land provision
  • It simplified with effective land management with the right ownership system for an efficient market environment
  • An integrated land management system streamlines the land information for good governance
  • This system has centralized data management repository where it saves complete data.
  • It enables to Integrate multiple individual land management systems 
  • ILMS helps in enabling land development and management bureau offices for easy sharing of data by using a common database and web portal platform. 



CSM has successfully developed an Integrated land management system with an end-to-end automated hassle-free solution in Auric city of Aurangabad (India’s 1st Greenfield Industrial Smart City in DMIC) & Addis Ababa City Administration, Ethiopia. This has enabled efficient land management with real-time information, reduced TAT & more transparency facilitating investors with ease of doing business.

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