Hyperautomation: Automating Everything That Can Be

  • 3 mins read
  • 20th Nov,2021
  • 2.1K views

Hyperautomation - CSM Technologies

What is digital transformation doing to the world around us? Is it just a halo of disruption created by digital technologies? I feel there’s a lot more to it. It is creating an ecosystem that stitches people and their devices digitally. In embracing a culture of digital transformation, organizations are increasingly automating more processes. This automation is moving up the curve beyond the mundane tasks automated by RPA (Robotic Process Automation) bots. I believe many of you have heard of hyperautomation. Gartner listed it as one of its Top 10 technology trends in 2020, terming it ‘an unavoidable market state’.

Hyperautomation is augmenting the existing automation capabilities. It coalesces RPA, Artificial Intelligence (AI), Machine Learning (ML), Intelligent Optical Character Recognition (OCR), Process Mining and low-code applications.

 

Why Do You Need Hyperautomation?

Hyperautomation is built on the premise that anything that can be automated will be automated. It can connect people, data, applications and things for integrated experiences, offering Integration Platform-as-a-Service (iPaaS). The obvious question here is why do we need hyperautomation when automation enabled by RPA is at work? Legacy automation that we all know is done for specified workflow or functions in silos and is limited to repetitive and rule-based tasks. Hyperautomation, on the contrary, can apply to intelligent business decision making.

Moreover, it is scalable since it means creating an end-to-end ecosystem of automation. Hyperautomation is moving beyond only a technology trend. A report by Gartner projects that by 2025, the market for software that enables hyperautomation will reach nearly $860 billion, with a CAGR of 12.3 per cent over 2020.

 

Benefits of Hyperautomation

Combining the strengths of multiple emerging technologies, hyperautomation offers the power and flexibility to automate where automation was never possible before- undocumented processes that rely on unstructured data inputs. In this integrated approach, the entire process is confined to a single dashboard. It rings in many visible benefits like:

 

  • Speeds up the process of business transformation by automating more and more complex work
  • Creates an intelligent digital workforce that can connect to various business applications, operate with structured and unstructured data, analyze data and make decisions, and discover processes and new automation opportunities.
  • Can automate regulations, rules and risk factors, thus easing regulatory compliance
  • Can monitor call centre interactions, perform sentiment analysis and generate sentiment score, which in turn can uncover insights for critical business decisions 
  • End-to-end automation enables better productivity and making strategic business decisions.

 

Where Can Hyperautomation Be Used?

Hyperautomation can have a plethora of applications. Amazon has adopted hyper-automation to aid in its massive logistics operations. The use of a confluence of cutting-edge technologies can find applications in

1. Insurance

Hyperautomation in insurance can apply to underwriting, customer service, data extraction from various sources, collecting and organizing vats data sets, swiftly responding to customer requests and identifying cross-selling opportunities.

2. Banking

When applied to banking, hyperautomation can improve productivity and reduce labour expenses by automating manual and data-intensive processes. Seamlessly access customer data to enhance KYC analysis, automate ongoing transaction monitoring, and track regulatory changes.

3. Healthcare

The ongoing Covid pandemic has catalyzed the digital transformation in healthcare. Hyperautomation can relieve healthcare workers of repetitive digital tasks to engage in more productive, higher-value work and focus on patient care.

4. Manufacturing

It can enable manufacturers to eliminate process and workflow waste across the enterprise. The marriage of RPA and AI to make supply chain processes like onboarding new vendors more agile.

Hyperautomation - Automate Everything Possible - CSM Technologies

 

How’s The Future of Automati0n Headed?

Organizations need to be nimble and flexible to adapt faster to the changing regulatory and technology landscape in shifting gears to digital transformation and the road ahead.

With over 56 per cent of the organizations having an average of four or more concurrent hyperautomation initiatives underway (Source: Gartner), a new world of disruption is opening up. Over to this disruption where man-machine collaboration scales its peak with the real-time synergy of human and robotic resources.

Image
AUTHOR:
Jayajit Dash

Manager- Corporate Communications (Marketing)

More Blog Posts from Jayajit Dash

GovTech Solution - 4 MINS READ

How Tracking SDGs With Technology Creates An Equal World

Emerging Technologies - 3 MINS READ

How The Incredible Gets Possible With Computer Vision

GovTech Solution - 2 MINS READ

How Omnichannel Grievance Management Delights In Citizen Experience

GovTech Solution - 3 MINS READ

Omnichannel Feedback Platform Can Elevate Citizen Experience

Emerging Technologies - 3 MINS READ

How Data Lakes Can Empower Enterprises

Emerging Technologies - 2 MINS READ

How Data Warehouses Can be Awesome for Business Insights

Data Analytics - 2 MINS READ

Why Data Warehouse is Still the Lynchpin to Manage Data

Emerging Technologies - 3 MINS READ

How Data Fabric Creates Delight in Data Management

Emerging Technologies - 2 MINS READ

Homomorphic Encryption- A Game-Changer for Data Privacy

Agriculture - 3 MINS READ

Crop Analytics Promises Delight for Farms and Farmers

Most Viewed Blog Posts

Mines & Minerals - 3 MINS READ

Digital Logistics for Pivoting To Mining 4.0

Mines & Minerals - 3 MINS READ

Big Data & Analytics For Mining Sector Transformation

Emerging Technologies - 3 MINS READ

Artificial Intelligence: The Future Is Here

Mines & Minerals - 3 MINS READ

Automated Industrial Inspections to Leapfrog Business Reforms

Emerging Technologies - 2 MINS READ

e-Governance: Adopting Agile Methodology

Digital Transformation - 3 MINS READ

How Digitization Reformed the Food Supply Chain in Odisha

Healthcare - 3 MINS READ

CoVaTrack: Tracking The Enigmatic Vaccine

Digital Transformation - 2 MINS READ

How This Budget with a Digital Pulse can Turnaround India

Block Chain - 1 MIN READ

Blockchain : The Trust Protocol for Data Integrity through Distributed Power

Emerging Technologies - 3 MINS READ

How Emerging Tech Can Empower Social Commerce


CSM Technologies

Subscribe to our newsletter


If you choose to provide us with your e-mail address and/or other (indirect) personally identifiable information, we will only use such information to send you our newsletter