Digitizing Coal Logistics

Managing coal logistics at scale requires precision, transparency, and real-time visibility. A leading Navratna public sector enterprise under the Ministry of Coal partnered with CSM Technologies to modernize its coal evacuation process across their coal mines through a comprehensive Digital Logistics Management System (DLMS). The platform digitized every stage of the dispatch lifecycle, from vehicle registration and weighment to permit validation, transit pass generation, and enterprise reconciliation.

Powered by IoT-enabled infrastructure, RFID-based automation, intelligent weighbridge management, and seamless integration with SAP, i3MS, Sarathi, and Vahan, DLMS replaced fragmented manual processes with a unified, auditable, and real-time operational ecosystem. The solution enhanced visibility across dispatch operations, strengthened compliance controls, reduced operational bottlenecks, and improved governance across the logistics value chain.

The impact has been significant. The enterprise achieved over 106% growth in annual dispatch volumes, generated more than 7 lakh cumulative e-passes, improved dispatch efficiency, and established a single source of truth for coal movement operations. DLMS today serves as the digital backbone for managing coal evacuation with greater speed, accuracy, and accountability.

Discover how CSM Technologies transformed coal logistics through intelligent automation and digital innovation. Download the case study to explore the complete journey, solution architecture, and measurable business outcomes.

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