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CSM Tech has been offering quality services since 1998. Discover the periodically outstanding achievements and works tho...
CSM Tech established in 1998 in the capital city of Bhubaneswar and became the CMMi5 IT Solutions & Services organizatio...
A global leadership team, known as the Acceleration Team, and the leaders of our officers and practices.
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Building the perfect brand story is all about understanding the characters who make it. To build a well-connected customer base or facilitating the government to provide best of services to its citizens, it is imperative to communicate well, listen with intent and react with positivity. Our Emerging Technology Suite of products are designed to make the whole process easy and smart.
Enabling organization to do more with less, through automation of critical manual process while increasing productivity & accuracy is what ERP is all about. Our suite of ERP solution are the best- in-class, which are tailor engineered to simplify, automate and streamline your business processes. It’s a complete tool to solve your business complexities to enhance growth and efficiency.
CSM works in the Analytics sector in understanding and putting data to use to help organizations learn about evolving opportunities, hidden threats, changing customer expectations and the competitive landscape, in context and in time to respond meaningfully and bring value.
The paradigm shift from PoCs to PoVs that equips any organization to reach target KPIs, by leveraging emerging technologies. It is the key to identifying the business case fit for the technology which can cause the transformation through a framework of three E’s (Evaluate/Envisage, Establish and Evolve). Digital transformation offers the unique differentiator of a technology strategy that enables enterprises to surge ahead with an undeniable business value proposition.
Clients need consulting services to possess deep industry knowledge, be global in delivery capability, and possess broad functional expertise, and that’s what we equip them with. From Project management, IT project consulting to Resource augmentation, we provide strategic solutions for all. We provide a whole range of expert end-to-end solutions and help organizations chart out a desired roadmap.
We use open standards, agile methodology and third-party tools to ensure complete solutions quickly. Bespoke application development is the best practice at CSM where we focus on developing end-to-end solutions. We work on Cross platform hybrid and Native Apps for development and Python for AI.
Meet the demands of today and seize the opportunities of tomorrow through our integrated communication services like social media management, enhanced user or customer experience and mobility services.tcomes
Digital security is the solution that describes the resources employed to protect the online identity, data, and other assets.
Comparable to the nerve centers, Our Integrated Command and Control Centre solutions, comparable to the nerve centers, have strengthened communication systems to ensure efficient execution of all services. We adapt emerging technologies like cloud computing and IOT to achieve cost efficiencies and increased revenue.
In an era of connected consumers and disruptive markets, bringing the farm-to-plate is difficult. CSM helps maximize the impact of organizations dealing with food and food commodities with digitization, data authentication, and last-mile transactions.
CSM’s suite of citizen centric services are bridging the gaps between citizen and government.
The management of education system is as important as education itself. With the changing trends of imparting education, the ecosystem therein also needs disruption to accommodate. Investing in technology hits home like nothing else when it comes to fast-paced and unstructured study environments.
From agri-procurement automation system, supply chain management to agri-commodity auction and smart public distribution system, CSM has digitally transformed the post-harvest landscape of agriculture optimizing the process, accessibility and accuracy to increase the productivity of the systems in place.
The gamut of Government Functions suite is to enable government services more accessible online, reduce the cost of accessing those services, streamline administrative processes, improve turnaround times, and strengthen accountability and responsiveness.
Managing the healthcare ecosystem requires an ability to bridge the entire ecosystem. From making Primary Health Centres more efficient to building a robust supply chain for medicines and medical equipment to making hospital administration easy. CSM’s Healthcare Solutions have been at the forefront of making it easy for both governments by helping them manage their health centres better to large corporate hospitals by ensuring the system runs like clockwork.
The suite of solutions in the land and industry domain is a complete package that ensures seamless, paperless and contactless systems for different stakeholders like city governments, investors, land developers and Greenfield projects for better efficiency and transparency. This ensures ease of doing business for promoting better investment possibilities.
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Large industries interfacing with the other larger bodies including but not limited to government entities, PSU’s, merchants and vendors has been the core of the mineral value chain currently existing in most mining intensive states.
Today, it is estimated that for a standard $10 billion regional mineral economy, about 60-80%* of the total mineral raised are attributed to merchant mining (i.e. mineral raised by a miner is then sold/auctioned to another party who is usually the end-user for the mineral ore). Given the quantum and the value of the mineral ore that exchanges hands and forms a significant part of the mineral economy, a superior and agile customer interfacing is the need of the hour.
In the mining economy, auctions of the saleable ore and its subsequent sale and lifting from the merchant miners remains one of the largest and most lucrative aspect. Based on the existing mineral and mining regime, the auction of the mineral ore may be catered via a centralised system. However, the onus of managing the prospective customer (i.e. the winning bidder) and actual sales lies with the miner and it is taken care once the final price discovery details are passed on.
While the internal working and management of business processes surrounding sales for these large merchant enterprises has evolved over the years through the use of ERP and other large scale IT intervention, customer interfacing and management (which impactsboth small and large enterprises) remains a gap area. In most cases, the customer management and interfacing has been largely driven manually with a generous amount of human intervention. Technological interventions that mining majors have been deploying such as mechanisation of core mining operations, on-field IT-OT convergence such as through the use of stockyard management system, weighbridge automation is in contrast to thelack of solution for coherent and end-to-end interface for managing customers/buyers of the ore saleable. This can be deemed as a noteworthy departure from the overall stated norm for industry 4.0 IT/ICT interventions.
As a part of its suite of products for mining/extractive industry, CSM has developed and successfully deployed bespoke and highly customizable Integrated Customer Management Solution. The solution seamlessly converges and consolidates the complete lifecycle management for customers/buyers to the merchant mining enterprises. The integrated customer management system provides effective and intuitive customer on-boarding process automation, internal Sales status are in real-time sync with the on-field dispatch of the minerals. Round the clock operation of sales, delivery management and sales order management makes up for a reliable system that fulfils the overarching principles of ease of doing business and digital transformation of large enterprises.
The build of the system is scalable and accommodates multi-focal transactions for sales management, ERP syncing and on-field material lifting. The system embodies a seamless experience through seamless transition between pre, post and core mineral ore sales activities through integrations with other systems including mineral auction systems, ERP and ore accounting systems.
Designed for efficiency and superior sales process automation, the system’s unique value proposition embodies the specialized needs of mining industry.
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